Return Policy

At ugfffrgssjβ„’, your satisfaction is our priority. We strive to make returns, exchanges, and refunds simple and stress-free.

Who Can Return? πŸ›οΈ

You have 30 days from the date of delivery to request a return. Eligible items must meet these conditions:

  • Unused and in original condition
  • Original packaging and any included tags intact
  • Proof of purchase (receipt or order confirmation)

Items that don’t meet these standards may not be accepted.

How to Start a Return βœ‰οΈ

To initiate a return, please reach out to our support team:
Email: service@gilbvc.com

Once approved:

  • We’ll provide a return shipping label
  • You’ll receive clear instructions on how and where to send your item

⚠️ Note: Returns sent without prior approval cannot be processed.

Damaged or Wrong Items 🚨

Check your package on arrival. If an item is defective, broken, or incorrect:

  • Contact us immediately
  • We’ll arrange a replacement or refund as quickly as possible

Items That Cannot Be Returned ❌

Certain products are non-returnable, including:

  • Perishable goods (e.g., food or beverages)
  • Personalized or custom items
  • Gift cards
  • Sale or promotional items

If unsure about eligibility, contact us before returning.

Exchanges πŸ”

Want to swap an item?

  1. Return the original item following our instructions
  2. Place a new order for the replacement

This ensures your exchange is processed quickly and smoothly.

International Orders 🌎

For EU shipments:

  • You may cancel or return your order within 14 days for any reason
  • Items must be unused and in original condition
  • Include original packaging and proof of purchase

This is in addition to our standard 30-day policy.

Refunds πŸ’°

Once we receive and inspect your return:

  • You’ll be notified about your refund status
  • Approved refunds are issued to the original payment method
  • Allow up to 10 business days for processing
  • Additional time may be needed by your bank or card issuer

If your refund isn’t received within 15 business days after approval, contact: service@gilbvc.com

We aim to make returns fair, convenient, and worry-free β€” because your satisfaction is at the heart of everything we do. ❀️